Withdraw from contract
Canvas prints made from your photo are personalised goods. Use this form to cancel before we send your order to print, or to withdraw if your order contains goods with a right of withdrawal.
How it works
Canvas prints made from your photo are personalised goods, for which the statutory right of withdrawal does not apply (Directive 2011/83/EU, Article 16(c)). You can still cancel free of charge until we have sent your order to print: use the form below or write to support@marelo.shop as soon as possible. If an order contains goods for which the right of withdrawal applies, you can withdraw within 14 days of receiving them, without giving a reason.
Fill in the form with your name, email, order number and a short message, then press Confirm withdrawal. We confirm receipt by email and tell you what happens next. Details and the model withdrawal form are in Right of withdrawal. If something is wrong with your canvas, see Returns and refunds.